Last updated: January 9, 2025
1. Introduction
Corpus Big Data Analytics platform ("we", "our", "this service") respects and protects user privacy rights. This privacy policy explains how we collect, use, store, and protect your personal information.
By using our services, you agree to this privacy policy. If you disagree with any part of this policy, please do not use our services.
2. Information Collection
2.1 Types of Information We Collect
- Account Information: Username, email address, contact details
- Business Information: Company name, industry type, intended use
- Technical Information: IP address, browser type, device information, usage logs
- Query Data: Search keywords and query parameters you submit
- Payment Information: Transaction records (excluding sensitive payment details)
2.2 Collection Methods
- User-provided information (registration, orders, inquiries)
- Automatically collected (website visits, API calls)
- Third-party services (payment processing, analytics tools)
3. Information Use
We use collected information for:
- Providing and maintaining our services
- Processing orders and payments
- Customer support and technical assistance
- Improving service quality and user experience
- Sending service notifications and important updates
- Preventing fraud and abuse
- Compliance with legal requirements
4. Information Sharing
We do not sell, rent, or trade your personal information. We only share information in the following circumstances:
- With your explicit consent
- With service providers (payment processing, cloud storage)
- When required by law or government agencies
- To protect our rights and security
- During business transfers or mergers
5. Data Security
We implement the following measures to protect your information:
- SSL/TLS encrypted transmission
- Encrypted database storage
- Access control systems
- Regular security audits
- Employee confidentiality agreements
- Intrusion detection systems
6. Data Retention
We only retain your personal information for necessary periods:
- Account information: Duration of account existence plus 2 years after closure
- Transaction records: 7 years after transaction completion (tax requirements)
- Technical logs: 6 months
- Query history: During service period plus 1 year after termination
7. Your Rights
You have the following rights:
- Access your personal information
- Correct inaccurate information
- Delete personal information
- Restrict information processing
- Data portability
- Object to information processing
- Withdraw consent
To exercise these rights, please contact us: [email protected]
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website usage
- Provide personalized experience
- Ensure website security
You can manage cookie preferences through your browser settings.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we discover we have collected children's information, we will delete it immediately.
10. Policy Updates
We may update this privacy policy. Significant changes will be communicated via email or website notice. Continued use of services indicates acceptance of the updated policy.
11. Contact Us
If you have any questions about this privacy policy, please contact us: